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Intentional Culture, Core Values, and the Cost of Compromise with EOS Implementer Tzvi Schwartz
Intentional Culture, Core Values, and the Cost of Compromise with EOS Implementer Tzvi Schwartz
Jul 20, 2026
14:13
Most companies say they care about culture. Most even have “core values” written somewhere.But as Tzvi Schwartz, Expert EOS Implementer, points out in EP210 of Grow Through Positivity, culture is still one of the most misunderstood parts of business—and one of the most powerful.In this episode, we talk about why leaders often want to jump straight to numbers, goals, and scorecards, while overlooking the fact that those results are built on how people feel when they show up to work. If someone walks into the office anxious, disconnected, or like they don’t really belong, there’s no way they’re operating at 100%. Multiply that feeling across a whole team and it’s obvious why culture isn’t “soft” at all; it’s the engine behind performance.Tzvi uses a great story from a trip to Cancun to illustrate the idea of fit. For a week, he could “fake” fitting in—using a translation app, staying in English-speaking areas. But imagine being stuck there long term, not knowing the language, food, laws, or norms. Nothing about that situation makes you want to volunteer more, lean in, or give extra. Then, on a bus, he hears a familiar Brooklyn accent and suddenly there’s an easy, natural connection. Same person, totally different fit.That’s the heart of culture and core values: not “good vs. bad” people, but right fit vs. wrong fit.Drawing on Patrick Lencioni’s work, we also dig into three big tests for real core values:You don’t compromise them, even for star performers or family members.They’re not aspirations you wish you lived; they describe how you actually show up, especially under pressure.They’re not accidental habits (like dress code or shared background) that happen to be common in the company.Tzvi shares a tough story about a client who let go of his own brother from the company—not because his brother was a bad person or untalented, but because their values and default attitudes just didn’t match. That moment proved the values were real: they were willing to protect the culture even when it hurt.One line from the episode that leaders should sit with:“Your job is to select people, not to train them into your values.”If you tell the team, “Respect is a core value here,” but you show up late, check your phone in meetings, or talk behind people’s backs, the culture doesn’t just fail—it backfires. People stop believing anything you say.Simplest way to apply this in your company:Look at one value you claim to hold. Then ask yourself, “Where am I currently compromising this, and who would we keep or protect even though they don’t live it?” Whatever answer makes you uncomfortable is probably where your culture work needs to start.